Questions that are frequently asked by the residents of Buccaneer Bay plus a few nice to know things.
Are we residents of the City of Plattsmouth?
Residents of Buccaneer Bay are not residents of Plattsmouth; we are residents of Cass County. Therefore residents of Buc Bay do not receive free access to City of Plattsmouth services such as the library and cleanup days.
However this also means we do not have to pay the City of Plattsmouth sales tax. As of March 2023 the sales tax rate for Buc Bay residents is 5.5%. Residents are advised to check bills and statements to ensure they are not being charged the city sales tax. Some businesses see the Plattsmouth mailing address and automatically apply the City of Plattsmouth sales tax.
What portions of the water and wastewater system are the residents responsible for?
Residents are responsible for the water and wastewater service line from the mains to their residence. This includes the connection to the mains. In addition, residents are responsible for maintaining a functioning meter and transmitter to support remote reading of water usage. See Section II, Paragraphs 5f and 5i and Section XIII of the Water System and Sanitary Sewer System Rules and Regulations for details.
The cost of replacing the service lines can be quite high and some residents have purchased service plans to offset this cost. The SID does not sell or endorse any of these plans. Residents are encouraged to read the fine print before purchasing one of these plans. Some of the plans state service lines are covered from the property line to the residence. Around half of the residents in Buc Bay will have service lines that extend beyond their property line.
More information on the water and wastewater system can be found here.
What do I do if I find a water or wastewater leak in the SID?
Immediately call the system operator for the SID. Contact information can be found here.
If you do not receive a response from the contractor within 30 minutes please call a SID board member on the Water and Wastewater Management Committee. Contact information can be found here.
See Section XIII of the Water System and Sanitary Sewer System Rules and Regulations for detailed procedures for water leaks.
Who provides utilities in Buccaneer Bay?
Utility providers are covered here.
Which departments provide police protection, fire protection and emergency medical services in Buccaneer Bay?
Residents should call 911 for all emergencies.
Police protection services are provided by the Cass County Sheriffs Department.
Fire protection services are provided by the Plattsmouth Volunteer Fire Department.
Emergency medical services are provided by the Plattsmouth Department of Emergency Medical Services.
Who is responsible for enforcing covenants within the SID?
Please see Architectural Control Committee and Covenants
Can all residents use the lakes located within the SID?
No, the lakes are private and only residents that live on those lakes have access.
What is the best way to find out if there are issues with the SID infrastructure such as a water main break or road closure?
The SID provides alerts and notifications via text message. Please click here to find out how to sign up.
Who is responsible for snow removal and whom do I contact to report issues with snow removal?
Please see our Snow Removal page.
When am I permitted to water my lawn and landscaping? Why are there restrictions?
Please see our Lawn and Landscaping Watering Policy page.